Where to reference and how to reply
- Details: Customer asks a question regarding kids (e.g. can a 3 year old join the tour)
- Expected Action: Reply
- Tag on FreshDesk:
2. tour content - Action Flow: None
- Necessary Information: None
- Operation Manual: None
- Message Template:
Hi,
Thanks for your interest in our tour!
Please refer to the remarks section of the tour page you are interested in.
It should include all information relating to kids joining the tour.
Thank you, and I hope to see you on the tour!
Best regards,
`Operator Name` from Magical Trip Support Team