Tour Content Inquiry - About Food Restriction

Action Flow

The inquiry is related to availability of vegetarian, vegan, or gluten-free meal

  1. Details: Customer asks a question related to availability of vegetarian, vegan, or gluten-free meal of any tour
  2. Expected Action: Reply by sending template
  3. Tag on FreshDesk: 2. tour content 20. Food restriction
  4. Action Flow: Refer to the image above
  5. Necessary Information:

document

  1. Operation Manual: Unnecessary
  2. Message Template:
Hi,
Thanks for your interest in our tour!
`Reply accordingly`
Best regards,
`Operator Name` from Magical Trip Support Team

The inquiry is NOT related to availability of vegetarian, vegan, or gluten-free meal

  1. Details: Customer asks a food-related question other than availability of vegetarian, vegan, or gluten-free meal of any tour (e.g. allergy)
  2. Expected Action: Reply by sending template
  3. Tag on FreshDesk: 2. tour content 20. Food restriction
  4. Action Flow: Refer to the image above
  5. Necessary Information:

document

Find the appropriate tab from the above document

Contact MT if the document does not provide answer

  1. Operation Manual: Unnecessary
  2. Message Template:
Hi,
Thanks for your interest in our tour!
`Reply accordingly`
Best regards,
`Operator Name` from Magical Trip Support Team
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Tour Content Inquiry - About Kids