Modify Customer's Contact Information Request

How to modify information and send confirmation email manually

1. Details: Customer is requesting to modify the registered email address, or the email address was not entered properly and needs a fix

2. Expected Action: Modify the contact information, reply the customer, and send Confirmation Email manually

3. Tag on FreshDesk: Booking Info Change Requests

4. Action Flow: None

5. Necessary Information: Customer's contact information

6. Operation Manual:

7. Message Template:(Only if request came from the customer)

Title: Regarding your request to change contact information
Hi,
We have changed your contact information. A confirmation email of the tour should have been sent to you, so please check. Thank you.
Kind regards,
`Operator Name` from Magical Trip Support Team