How to manually send Review Email / Photo
- Details: Customers are asking to send review / photo email again
- Expected Action:
・Manually send Review / Photo Email again
・Reply
- Tag on FreshDesk:
Booking/Tour Emails Requests - Action Flow: None
- Necessary Information: Customers' Booking ID or Name + Tour Date + Email Address
- Operation Manual:
- Message Template:
Hi,
Thank you for joining our tour.
We have re-sent you the photo/review request email, so please check it.
And if you could, please write a review for your guide from the email.
Kind regards,
`Operator Name` from Magical Trip Support Team