Business Inquiry

Action Flow

• Marketing
• Product
• Guide
• PR
• Any Japanese Message

Marketing

1. Details: Any business inquiries about Marketing
2. Expected Action: Escalation to Iwase & Shinryo
3. Tag on FreshDesk: business inquries
4. Action Flow:
5. Necessary Information:
6. Operation Manual:
7. Message Template:

Product

1. Details: Any business inquiries about Product
2. Expected Action: Escalation to Iwase & Mastumoto & Shinryo
3. Tag on FreshDesk: business inquries
4. Action Flow:
5. Necessary Information:
6. Operation Manual:
7. Message Template:

Guide

1. Details: Any business inquiries about Guide / Guide Recruiting
2. Expected Action: Escalation to Matsumoto
3. Tag on FreshDesk: business inquries
4. Action Flow:
5. Necessary Information:
6. Operation Manual:
7. Message Template:

PR

1. Details: Any business inquiries about PR
2. Expected Action: Escalation to Matsumoto
3. Tag on FreshDesk: business inquries
4. Action Flow:
5. Necessary Information:
6. Operation Manual:
7. Message Template:

Japanese Message

1. Details: Any business inquiries about PR
2. Expected Action: Escalation to Iwase & Mastumoto & Shinryo
3. Tag on FreshDesk: business inquries
4. Action Flow:
5. Necessary Information:
6. Operation Manual:
7. Message Template: